DoT & TRAI Compliant
Calling Infrastructure Aligned With Indian Telecom Regulations. Infrastructure Aligned
Say good bye to slow and outdated legacy contact center solutions. Transition to a cloud-based contact center set up to deliver a fast, scalable,
No Workarounds. No Compliance Risk.
Calling Infrastructure Aligned With Indian Telecom Regulations. Infrastructure Aligned
DNC Scrubbing Applied Before Every Campaign Run. DNC Scrubbing Applied Before Every Campaign Run.
Automated Consent Announcements On Every Recorded Call.
All Call Data Stored Within Indian Data Centres. All Call Data Stored Within Indian Data Centres.
Setting Up A Cloud Contact Center Takes Minutes, Not Months. Connect Your Existing Channels,
WhatsApp is the One Platform that brings together Actionable Notifications & Customer Support.
Annual engagements over voice, messaging & video
Hours of call duration
Agents on cloud
Queries resolved by AI bots
60%
Free calling encourages customers to reach out without hesitation. Free calling encourages customers to reach out without hesitation.
3x
Toll-free cloud number replaces expensive on-premise systems. Toll-free cloud number replaces expensive on-premise systems.
50%
A branded 1800 number improves customer trust and call pickup rates. A branded 1800 number improves customer trust and call pickup rates.
Manage voice, chat, email, SMS and social conversations from one unified workspace so no customer query gets lost.
Connect your CRM, helpdesk and business tools with ready APIs so every call and chat carries full customer context.
Streamline your process and save agent time with automated SMS, pre-recorded calls, and auto-dialers. Streamline your process and save agent time with automated SMS, pre-recorded calls, and auto-dialers.
Guide callers through layered menus that route them to the right team in just a few keypresses.
Record every call automatically and review it anytime for quality checks, training and compliance.
Go live on the cloud, on-premise or in a hybrid setup, whichever fits your team and security needs.
The Cloudshope’s IVR comes with a choice of adding/ removing agents at the click of a button. You can also use it to scale your calls without any worries! click of a button. You can also use it to scale your calls without any worries!
With 14+ years of IVR reliability, our upgraded AI IVR scales call automation for modern business communication.
AI-powered smart IVR handles routine conversations and reduces human dependency for low-value interactions.
AI agents handle first response and seamlessly hand over conversations to human agents with full context when needed.
AI IVR detects frustration in real time with sentiment analytics and escalates to human agents for more empathetic response.
IVR systems can be used to smartly route your calls in a time-based and team-based manner. IVR systems can be used to smartly route your calls in a time-based and team-based manner. IVR systems can be used to smartly route
Every customer gets a prime user experience with a clear and concise welcome greeting. Every customer gets a prime user experience with a clear and concise welcome greeting. Every customer gets a prime user experience with a clear
Just dial press in a few keys to get directed to your desired channel. Just dial press in a few keys to get directed to your desired channel. Just dial press in a few keys to get directed to your desired channel. Just dial press in
Work in any region without worry with Cloudshope’s IVR Number. Work in any region without worry with CloudshopeIVR Number. Work in any region without worry with Cloudshope’s IVR Number.
The Cloudshope’s IVR comes with a choice of adding/ removing agents at the click of a button. You can also use it to scale your calls without any worries! click of a button. You can also use it to scale your calls without any worries!
Real-time agent-wise reporting and call analytics. The Cloudshope’s IVR comes with a choice of adding/ removing agents at the click of a button. You can also use it to scale your calls without any worries! click of a button.
Sendgun is recognized as a complete, easy to use cloud communications solution
10K+ happy customers
Any business that wants to provide cost-free support or sales access to customers can use toll free numbers. They're ideal for startups, enterprises, customer service teams, and marketing campaigns.
Sign up with Sendgun, choose your preferred toll-free number, complete the business verification and your number is ready to receive calls.
In India, 1800 is the prefix reserved for toll-free services, so callers recognise it instantly and know the call will not be charged to them.
Toll-free numbers start at $4.99 per month. Extensions and add-ons are priced separately, check the pricing section for the full details.
Choose a UK 0800 number from your Sendgun dashboard, submit the required business details and route calls to your agents or IVR.
Yes, you can port your existing number to Sendgun. A one-time porting charge applies.
No. The business pays for the call, so your customers can dial free of charge.
Yes, you can add or remove agents anytime from your dashboard without any extra setup.
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Experience the end of traditional calling and welcome the new age of unified simplified communication.
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