Large Teams

Coordinate Outreach Across Departments

Keep sales, support and operations aligned with scalable communication tools that help large teams work as one.

2 2 ★★★★★ 1500+ Ratings
Large cross-functional team collaborating across departments
☎Team Voice Call
Across Every Department

Our Globally 20K+ Clients.

Large Teams

Solutions For Large, Connected Teams

Large team coordinating shared customer outreach
👩🏻👨🏽👩🏻‍💼6+Department Teams
and 2 others

A Smarter Way To Coordinate

High-Volume Automation

Automate updates, reminders and outreach so every department can communicate consistently at scale.

Workload-Based Routing

Distribute conversations across departments and available agents to reduce queues and improve response times.

Shared Team Context

Keep customer history, notes and handoffs visible so teams can collaborate without repeating work.

More Teamwork, Less Friction

Align Every Department

Connect sales, support and operations through shared call records, notes and customer context.

Make Handoffs Seamless

Route conversations and transfer complete context so customers never need to repeat themselves.

Balance Team Capacity

Use intelligent queues and availability rules to keep workloads manageable across large teams.

Large team coordinating customer communication
👥Support team
connected

Beginning a New Era With Sendgun

Experience the end of traditional calling and welcome the new age of unified simplified communication.

Large team reviewing performance analytics
📊 Balanced Workloads
✓On TrackFaster teamwork
across departments.

Better Team Performance

Skills-Based Assignment

Connect every customer with the right specialist while maintaining continuity across larger teams.

Connected Department Tools

Integrate CRM and business systems so every department works with consistent customer information.

Scalable Self-Service

Resolve routine requests automatically while your teams focus on conversations that need human expertise.

Recommended by Industry Experts

Sendgun is recognized as a complete, easy to use cloud communications solution

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Reviews & Awards Recognition

10K+ happy customers

4.7/5
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Woman using the Sendgun app