Retail

Create Better Shopping Experiences With Connected Conversations

Keep shoppers, store teams and customer support connected with reliable communication tools for faster service and stronger loyalty.

2 2 ★★★★★ 1500+ Ratings
Retail manager managing customer orders
☎Customer Voice Call
For Every Shopper

Our Globally 20K+ Clients.

Retail

Solutions For Modern Retail Needs

Retail order and customer support workflow
👩🏻👨🏽👩🏻‍💼6+Store Team
and 2 others

A Smarter Way To Grow

Order Updates

Send Timely Voice And SMS Updates For Order Confirmation, Dispatch, Delivery And Returns.

Intelligent Store Routing

Connect shoppers to the right store, product specialist or support team without repeating their request.

Customer Notifications

Keep shoppers informed about offers, stock availability, delivery windows and support updates.

More Customers, More Easily

Serve With Confidence

Give store teams complete customer context with HD calls, recordings, notes and searchable transcripts.

Coordinate Every Store

Connect branches, sales associates, operations and customer support through one dependable communication workflow.

Resolve Questions Faster

Use IVR and self-service options to help shoppers get quick product, order and delivery answers.

Retail order and customer support workflow
🛍️Customer just
connected

Beginning a New Era With Sendgun

Experience the end of traditional calling and welcome the new age of unified simplified communication.

Retail sales analytics and customer insights
❤ Customer First
✓Happy ShopperFaster support
for every order.

Happier Customers

Personalized Support

Connect every shopper with the right store associate and give agents the context they need on every call.

Connected Store Tools

Bring order details, product information and communication history together for a smoother shopping journey.

Customer Self-Service

Help shoppers check order status, returns and delivery updates through an easy self-service IVR experience.

Recommended by Industry Experts

Sendgun is recognized as a complete, easy to use cloud communications solution

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Reviews & Awards Recognition

10K+ happy customers

4.7/5
4.8/5
4.6/5
4.6/5

Grow With AI Agents For Conversations

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Woman using the Sendgun app