Unified Customer Inbox
Bring customer conversations and Freshworks contact details together for faster support.
Freshworks CRM
Connect Freshworks CRM With Powerful VoIP Calling.
Bring Customer Conversations, Call Automation, And Freshworks CRM Data Together In One Simple Phone System.
Freshworks CRM
👩🏻Priya MehtaCustomer
Overview Activities Tickets Notes
Customer Information
Phone +91 98765 43210
Email priya@acme.com
Company Acme Solutions
👩🏻Priya Mehta+91 98765 43210▮▮▮▮
00:28
00:28
⌁☎⠿
Our Globally 20K+ Clients.
Manage Customer Conversations Directly From Freshworks CRM
Freshworks Workflow Automation
Trigger follow-ups and actions automatically from Freshworks workflows.
Simple CRM Integration
Connect Freshworks CRM with your phone system without complex setup.
Team Collaboration
Give every support agent the customer context they need in one place.
Smarter Support Decisions
Use call activity and customer history to improve every interaction.
Reliable Customer Experience
Deliver consistent, responsive support across every customer touchpoint.
Benefits Of Connecting With Freshworks CRM Telephony
Faster Customer Support
- Open Freshworks customer records instantly during every call
- Give agents complete conversation context without switching tools
- Automate call notes, follow-ups, and support workflows
Connected Team Workflows
- Route calls to the right team with Freshworks customer context
- Coordinate sales and support follow-ups from one workflow
- Keep customer data organized and easy for every agent to access
Actionable Customer Insights
- Track calls and support activity across Freshworks CRM
- Understand response trends and improve team performance
- Use customer insights to deliver more personal service
Deliver Better Customer Support
With Freshworks CRM
Keep Customer Data Connected
Sync Freshworks customer records with every conversation for a complete view of the relationship.
Personalize Every Interaction
Use customer history and call context to make every sales and support conversation more relevant.
Automate Support Follow-ups
Trigger reminders, callbacks, and workflow actions from Freshworks customer activity.
Recommended by Industry Experts
Sendgun is recognized as a complete, easy to use cloud communications solution
Reviews & Awards Recognition
10K+ happy customers
4.7/5
4.8/5
4.6/5
4.6/5
Beginning a New Era With Sendgun
Experience the end of traditional calling and welcome the new age of unified simplified communication.
